At Fred’s Auto, we believe that customer feedback is an important part of our operations. For the past several years, we’ve engaged SureCritic, to record our customer reviews.
Never deleted, SureCritic cites six benefits to their service: Transparency / Verification / Unfiltered / Reviews by actual customers only / Any customer can post a review / Review are certified authentic
When a customer comes to our shop, we gather some type of electronic contact information. With the completion of every job, we send customers either an email or a text surveying them about the quality of the service received. About 1 in 5 customers take this opportunity to rate us or provide extensive commentary. Below is the compilation of those testimonials.
Do visit SureCritic.com to read more about their policies and authenticity.